Terms of use

1. Acceptance of these Terms

These Terms of Use (“Terms”) govern your use of vectorviewer.com (the “Site”), operated by VectorViewer, LLC (“VectorViewer”, “we”, “us”). By using the Site, you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use the Site.

If you use the Site on behalf of an organization, you confirm that you have authority to bind that organization to these Terms.

2. The VectorViewer software and your customer agreement

These Terms cover the Site only. Our software suite (VectorViewer, VectorForms, VectorGen, VectorCLM, VectorSign and VectorFlow) is provided under a separate written agreement, such as a license agreement, order form or subscription agreement (a “customer agreement”).

Many customers install the software in their own cloud environment, and we offer a hosted (SaaS) option on a limited basis. The customer agreement and the product documentation set the terms for using the software and for handling customer data. If these Terms conflict with a signed customer agreement, the customer agreement controls.

3. Use of the Site

You may use the Site for lawful purposes related to learning about, evaluating or purchasing our products. You agree not to:

• attempt to gain unauthorized access to the Site, our systems or other users’ data;
• interfere with or disrupt the Site, or introduce malware;
• scrape or crawl the Site beyond normal search engine indexing, or ignore our robots.txt file;
• probe, scan or test the Site for vulnerabilities without our written permission;
• infringe anyone’s rights, post unlawful or deceptive content, or impersonate anyone;
• copy or reverse engineer the Site’s content or demos, or use them to build a competing product.

4. Demos, trials and evaluation

Demos and trials are provided for evaluation only, “as is”, and may be changed or withdrawn at any time. Please don’t upload sensitive, regulated or confidential documents to a demo or trial unless we’ve agreed in writing how that data will be handled. Demo sessions may end automatically after a period of inactivity.

5. AI features

Some of our products include AI features, such as an assistant that answers questions about a document, suggests annotations, or helps write form rules. AI requests are processed using Amazon Bedrock, a service of Amazon Web Services. In private cloud installations, that processing happens in the customer’s own AWS account.

AI output may be incomplete or wrong. It isn’t professional, legal, financial or medical advice. Review it against the source document before relying on it.

6. Information on the Site

Content on the Site is general information. It isn’t a binding quote, offer or commitment, and no contract exists until both parties sign a written agreement. Product capabilities, availability, pricing and descriptions may change without notice. Industry pages and examples are illustrative and don’t guarantee any particular result.

Nothing on the Site is legal advice. Whether an e-signature, record or process meets legal or regulatory requirements depends on the documents, the jurisdiction and how they’re used, so consult your own advisers.

7. Intellectual property

The Site and its content, including text, graphics, screenshots, logos, software and product names, are owned by or licensed to VectorViewer, LLC. We grant you a limited, revocable, non-exclusive, non-transferable right to view the Site for your own business evaluation. No other rights are granted. Third-party names and logos belong to their owners.

8. Feedback and submissions

If you send us feedback or ideas, you grant us a perpetual, worldwide, royalty-free license to use them, without any obligation to you. Please don’t send confidential or sensitive information through forms on the Site. We handle submissions under our Privacy Policy.

9. Third-party links and services

The Site links to and embeds third-party services, including Calendly for scheduling and YouTube for video. These services are governed by their own terms and privacy policies. We don’t control them and aren’t responsible for their content or practices.

10. Disclaimers

The Site and its content are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don’t warrant that the Site will be uninterrupted, secure or error-free. Any warranties for our software appear only in the applicable customer agreement.

11. Limitation of liability

To the fullest extent permitted by law, VectorViewer, LLC and its members, officers, employees and agents won’t be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to the Site, even if advised that such damages were possible.

Our total liability for all claims related to the Site is limited to one hundred U.S. dollars (US$100). Some jurisdictions don’t allow certain limitations, so some of these may not apply to you. Liability relating to our software is governed solely by the customer agreement.

12. Indemnification

You agree to defend and indemnify VectorViewer, LLC against any claims, losses and expenses, including reasonable legal fees, arising from your violation of these Terms or your misuse of the Site.

13. Termination

We may suspend or restrict your access to the Site at any time, without notice, if we believe you’ve violated these Terms or if it’s needed to protect the Site. Provisions that by their nature should survive termination will survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Site must be brought exclusively in the state or federal courts located in New Jersey, and you consent to their jurisdiction and venue. Disputes under a customer agreement follow that agreement’s dispute terms.

15. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Site.
• Severability. If any provision is found unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce a provision isn’t a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.

16. Changes to these Terms

We may update these Terms from time to time. We’ll post the new version on this page and update the “Last updated” date. Continuing to use the Site after a change means you accept the updated Terms.

17. Contact us

• Mail: VectorViewer, LLC, 532 Old Marlton Pike W, #520, Marlton, NJ 08053
• Privacy matters: privacy@vectorviewer.com
• General enquiries: our Contact Us page